"Men are stronger than women, in that they have more upper body strength. But that's just one nuance of the answer. Women are also stronger than men. They live longer, develop earlier and are more durable."
We are all human, cis-gender and transgender men and women alike, as well as non-binary people. So why celebrate international women's day, when all genders matter?
Women have been working to break the bias for 6,000 years without success. Today we understand how powerful public advocacy and allyship is as a tool for fighting oppression. Could it hold the key to unlocking women's potential?
Like many things, customer service protocols are mostly still written by white people, for white people. But this doesn’t equip service teams with the full array of customer dimensions and situations they’re likely to be faced with. Consider having the breadth and terminology of protocols regularly reviewed by a diverse set of eyes to ensure they remain current, inclusive and broad enough to cover multi-cultural matters without any unwelcome discomfort.
"I'm not scared of difference, I actually embrace it. I love talking to people who are different and it's all about the excitement of the human experience."
Are all your suppliers owned and led by similar people? Have you used the same supplier for years without progress? Then chances are your supply chain isn't that diverse. So what? Change can be risky, costly and difficult. But Winston Churchill summed up why its worth it best when he said "to improve is to change; to be perfect is to change often. If the plan doesn't work, change the plan but never the goal".