The technological-based demise of Retail Banking signals the end of the last bastions of uniqueness within our global financial institutions. This poses a potentially fatal D&I dilemma for banks and regulators wrestling with their resistance to change and outdated perceptions of the value of difference.
Financial markets connect investors to borrowers, multiplying and redistributing wealth within economies. But increasingly, that redistribution no longer appears equitable, threatening trust in the financial system. We looked at where regulators fit in the D&I equation.