Strategy

The battle for identity
The battle for identity

"Who are we? Why are we here? What is our purpose?" These questions define the human experience, not just because they're questions we all ask ourselves but because we are the only species in the known universe with the ability to ask them ('Sapience').

Engagement inaction in action
Engagement inaction in action

We see ineffective Diversity, Equity and Inclusion strategies everywhere. In this Real Estate sector focused analysis, learn how we assess the costs of a failing DE&I strategy on a business and what you can do to avoid the most common pitfalls.

We're calling 'DEI' time on customer services
We're calling 'DEI' time on customer services

Like many things, customer service protocols are mostly still written by white people, for white people. But this doesn’t equip service teams with the full array of customer dimensions and situations they’re likely to be faced with. Consider having the breadth and terminology of protocols regularly reviewed by a diverse set of eyes to ensure they remain current, inclusive and broad enough to cover multi-cultural matters without any unwelcome discomfort.

4 traps to avoid for an effective data strategy
4 traps to avoid for an effective data strategy

Just one year into her role as Wall Street's first ever female CEO, Jane Fraser’s appointment to the only banking board with more women than men has been warm, with markets deeming her at least as capable a leader and inspiration as the men that came before her. But with around 40% of women still seeing no viable path to Executive (Finsia, 2021), finding new women to replace them from lower ranks remains a challenge.

The Leadership Enigma: Ian Clarke interviewed by Adam Pacifico
The Leadership Enigma: Ian Clarke interviewed by Adam Pacifico

"I'm not scared of difference, I actually embrace it. I love talking to people who are different and it's all about the excitement of the human experience."

Deilight and GEC unite to bring deep-data DE&I solutions to more corporates
Deilight and GEC unite to bring deep-data DE&I solutions to more corporates

Deilight Consulting has partnered with multi-award winners Global Equality Collective – the world’s first DE&I app - to provide our clients with a fully paperless, immersive, confidential, deep data solution for staff engagement/satisfaction surveys and DE&I demographic data collection. Here, Deilight's Founder Ian Clarke and GEC's Founder Cat Wildman explain the thinking behind the partnership.

Understand why and how to diversify your supply chain
Understand why and how to diversify your supply chain

Are all your suppliers owned and led by similar people? Have you used the same supplier for years without progress? Then chances are your supply chain isn't that diverse. So what? Change can be risky, costly and difficult. But Winston Churchill summed up why its worth it best when he said "to improve is to change; to be perfect is to change often. If the plan doesn't work, change the plan but never the goal".

Deilight appoints new Director of Research and Intelligence Group to lead the brains behind our uniqueness
Deilight appoints new Director of Research and Intelligence Group to lead the brains behind our uniqueness

The right man for the job? At Deilight, the person in charge of our world leading Education, Research and Intelligence capabilities around corporate oppressive systems doesn't wear trousers (unless she wants to). World class intersectional female talent and leadership at your fingertips.

Deilight shines at MSDUK2022 Business Show
Deilight shines at MSDUK2022 Business Show

Team Deilight were out in force last week for the UK's largest supplier diversity conference and business show of 2022. Here's a roundup of how the show went down.

A birthday message to some very Deilightful people
A birthday message to some very Deilightful people

Companies don't create change. People do. Special people who see and understand things that nobody else can. Through their uniqueness, these special people can see better ways of making a difference, completing the game and leaving a legacy. Here, Deilight's Founder reflects on what he's learnt after 12 months alone, and yet not alone at all.